Privacy Policy

Karolix AI

Effective Date: October 17, 2026

Last Updated: October 28, 2026

1. Introduction

Welcome to Karolix AI (“Karolix,” “we,” “our,” or “us”), available at https://www.karolix.com. Karolix is an AI-powered Business Operating System designed to help individuals, entrepreneurs, and organizations manage business activities, generate marketing and technical content, deploy intelligent AI assistants and chatbots, automate workflows, manage CRM records, and accelerate business productivity through ethical artificial intelligence.

This Privacy Policy explains how Karolix collects, uses, stores, processes, shares, and protects your personal information when you visit our website, register for an account, subscribe to our services, access our AI tools, or use our third-party integrations (including Google Sign-In). By using Karolix, you agree to the practices outlined in this Privacy Policy.

2. Information We Collect

2.1 Account and Profile Information

When you register for an account or subscribe to Karolix, we may collect:

  • Full name and username.
  • Email address and contact details.
  • Password (encrypted using secure hashing algorithms).
  • Company name, business details, and job title.
  • Profile image and account preferences.
  • Billing address and subscription status (processed securely through certified payment gateways).

2.2 Google User Data (OAuth 2.0 / Sign in with Google)

When you sign up or log in to Karolix using “Sign in with Google,” we request permission to access only your basic Google profile information via standard OAuth 2.0 scopes:

  • openid: To verify your identity securely.
  • email (https://www.googleapis.com/auth/userinfo.email): To identify your account and send essential service communications.
  • profile (https://www.googleapis.com/auth/userinfo.profile): To display your name and profile avatar within the Karolix dashboard.

2.3 Business Data and Uploaded Files

When you utilize our business management tools, CRM, and AI assistants, you may submit:

  • Text prompts, business documents, and instructions.
  • Uploaded media, documents, and reference files for AI processing.
  • Customer support interactions, chatbot configurations, and workflow automation settings.

2.4 Technical, Log, and Usage Information

We automatically collect technical data necessary to operate, troubleshoot, and secure the platform, including IP address, browser type, operating system, pages visited, access timestamps, and diagnostic error logs.

3. Google API Services User Data Policy Compliance

Karolix strictly adheres to the Google API Services User Data Policy, including the Limited Use requirements:

  1. Specific Use: Information received through Google APIs is used exclusively to authenticate your identity, create your user account, and personalize your experience on Karolix.
  2. No Transfer or Sale: We do NOT sell, rent, or trade Google user data to any third parties, data brokers, or advertising platforms under any circumstances.
  3. No AI Model Training: Google user data accessed via Google OAuth (such as user email, name, or profile picture) is NEVER used to train, retrain, or improve generalized machine learning or artificial intelligence models.
  4. Minimal Scopes: Karolix only requests the minimal authentication scopes (openid, email, profile). Karolix does NOT request, access, or store sensitive Google user data such as Google Drive documents, Gmail messages, contacts, or calendar entries.
  5. Security and Encryption: All data transmitted between Google, Karolix, and your browser is encrypted in transit using industry-standard TLS/SSL encryption.

4. AI Safety Policy & Strict Prohibition of AI NCII (Non-Consensual Intimate Imagery)

Karolix is committed to safe, responsible, and ethical artificial intelligence. We enforce a zero-tolerance policy against abusive, harmful, or illegal use of our platform and integrated AI models:

  • Strict Ban on AI NCII: You are strictly prohibited from using Karolix, our generative AI tools, or any integrated APIs (including Google APIs) to create, generate, modify, edit, upload, or distribute Non-Consensual Intimate Imagery (AI NCII), sexually explicit material, non-consensual deepfakes, nude imagery of any person, child sexual abuse material (CSAM), or any imagery intended to defame, harass, blackmail, or violate the bodily privacy of any individual.
  • Compliance with Google Terms of Service: Our generative AI capabilities and integrated services are configured to strictly comply with the Google APIs Terms of Service, Google Generative AI Prohibited Use Policy, and international child protection standards.
  • Automated Safety Filters and Moderation: Karolix implements input safety filters and automated content moderation to detect and prevent harmful prompts and illegal output generation.
  • Enforcement & Immediate Action: Any account attempting to generate or distribute AI NCII or related harmful material will face immediate, permanent account suspension, loss of all credits and access, and, where appropriate or required by law, referral to law enforcement authorities.

5. How We Use Your Information

We use collected data solely for legitimate business operations:

  • To authenticate your identity and provide access to the Karolix AI platform.
  • To execute your AI prompts, automate workflows, and deliver platform features.
  • To manage subscriptions, invoices, and payment verifications.
  • To provide customer support and notify you of critical security or system updates.
  • To maintain security, prevent fraudulent activity, and enforce our terms of service.

6. Third-Party Integrations and Infrastructure Providers

To deliver our AI and cloud services, Karolix partners with industry-leading, SOC 2 / ISO-compliant cloud and AI providers (such as OpenAI, Anthropic, cloud hosting infrastructure, and certified payment gateways like Stripe/PayPal). These providers process data strictly on our behalf under confidential data processing agreements and are prohibited from using your data for their own independent marketing or training purposes.

7. Data Retention and Security

We maintain appropriate organizational and technical safeguards, including HTTPS/TLS encryption, firewall protection, role-based access controls, and database isolation, to safeguard your information against unauthorized access, loss, or alteration.

We retain your personal data only for as long as your account is active or as necessary to provide services, resolve disputes, and comply with legal requirements.

8. User Rights and Data Deletion

You have full ownership and control over your personal data. You have the right to access, rectify, download, or delete your information at any time:

  • Self-Service Account Deletion: You can permanently delete your account and all associated personal data directly by visiting our dedicated Account Deletion Page.
  • Support Request: You may also submit a data deletion or privacy request by emailing us at [email protected]. Upon verification, your account and all related personal data will be permanently wiped from our active databases within 30 days.

9. Cookies and Tracking Technologies

Karolix uses essential session cookies to maintain your login status, remember your theme and language preferences, and protect against Cross-Site Request Forgery (CSRF). You can control cookie preferences through your browser settings.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect advancements in our technology, regulatory changes, or updates to third-party policies. Any changes will be published on this page with an updated “Last Updated” date.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Karolix AI
Website: https://www.karolix.com
Support & Privacy Email: [email protected]